AireBeam’s CEO Ben Elkins to Speak at Broadband Communities Summit West
Joins Other Panelists From Cityside Fiber, Incompass, Sonic and Utopia Fiber to Discuss Issues Facing ISPs and Their Customers
AireBeam, a visionary Internet service provider and a subsidiary of Boston Omaha Corporation (NYSE: BOC), announced today that AireBeam’s Chief Executive Officer Ben Elkins will participate on two panels at Broadband Communities Summit West (BBC Summit West) on October 30 in San Diego, CA.
This will be BBC Summit West’s first conference; however, it is a sister event to Broadband Communities’ highly successful conference in Houston which has been held for 20 years. The conference in Houston had over 1,500 attendees from companies such as AT&T, Spectrum, Verizon, Frontier and Cox Communities. BBC Summit West is on track to have 1,000 attendees and 120 industry-leading speakers at the San Diego event which runs October 30-31.
Elkins will be part of a panel at BBC Summit West at 10:05 a.m. on October 30 entitled An Update from Service Providers along with representatives from Cityside Fiber, Incompass, Sonic and Visionary Communications. The panel will provide a perspective on the current investment, funding, and regulatory context for ISPs (including the Broadband Equity Access and Deployment Program); on policy updates; on looking towards 2030 regarding how networks will be used; and on exploring the long-term advantages of fiber optic networks.
Elkins will be part of a second panel at 2:20 p.m. on that same day entitled How to Differentiate Your Network with Better Customer Experience, along with representatives from Harry and Utopia Fiber. The panel will provide a perspective on industry trends such as how customers’ expectations are changing; promoting a customer-centric culture; understanding how Tier 2/3 ISPs can exceed expectations; and building brand loyalty using customer feedback, including Net Promoter Scores and other metrics. Elkins in particular is interested in delving into marketing tactics for both urban and rural communities.
“I am excited to be part of the BBC Summit West and to be on these panels with such prestigious industry leaders,” said Elkins. “The topics we will discuss are very rich and pertinent to service providers and their customers. I am hoping attendees will get a lot out of our sessions and the conference overall.”
About Broadband Communities
Broadband Communities Summit West is the newest addition to the Broadband Communities event portfolio, part of Total Telecom. The conference series offers leading events for community leaders, property owners, network infrastructure builders and telco service providers to meet and discuss strategies for delivering connectivity for communities all over the United States. Celebrating its inaugural year, Broadband Communities Summit West offers a regional platform and focuses on how to connect every community in the Western United States with next-generation communications infrastructure – from densely populated cities to rural towns, multifamily properties to master planned developments, suburban areas to Native land and more.
About AireBeam
AireBeam was founded in 2004 and is one of Arizona’s fastest growing fiber to the home and fixed wireless Internet service providers. AireBeam is locally operated and proudly serves Pinal, Pima and Maricopa Counties, including Arizona City and surrounding areas. Their mission is to provide affordable and accessible Internet access to rural areas in Arizona. AireBeam is a subsidiary of Boston Omaha Corporation (NYSE:BOC).