A Step-by-Step Guide to Our Fiber Installation Process

We’re hard at work installing the next generation of internet. Here is everything you need to know about the process and how we prepare your property for service.

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Learn More On Your Road to Better Broadband

As AireBeam expands, you may notice our crews active in your area. We aim to be as non-intrusive as possible while we lay the groundwork for your new connection. Review our steps below to see what to expect during your installation journey.

Questions, delays, or feedback installation?

Contact us at cssmgr@airebeam.net or call 520-510-0909

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Step-by-Step Guide at a Glance

Step 1: Order Placement & Verification

Your order is verified with our team over the phone to confirm service details, address accuracy, and readiness.

Important: Submitting an order does not automatically schedule installation. Our team will reach out at each step to confirm next actions.

Step 2: State - Required 811 Utility Marking

We submit a state required 811 request to locate and mark underground utilities before construction. This ensures the safest route for your fiber line.

RV Parks: No one needs to be present. Utility locators access common areas via park management.
Residential Homes: No appointment or home presence required. Property access is required. Be reachable by phone if gates or pets restrict access. Utility locators may visit to makr or verify lines.

Step 3: DCT (Drop Construction to the Home)

Our construction team installs the fiber line from the street to the exterior of your home.

Important: Advise the crew where you would like the exterior Fiber Entry Terminal (FET) installed. The FET location determines where Fiber enters your home.

Step 3:Interior Installation & Activation

Our Installer handles:

Interior Fiber installation
Serivce activation
Router installation and setup
Wi-Fi solution for optimal whole house coverage.

Things to Know During the Installation

To keep your installation on schedule, please keep the following in mind:

Billing: Billing is completed prior to your installation appointment. You will not be billed until your service is ready for installation.

Pre-Orders: You will be contacted once street construction is complete and your address is ready to move forward.

Construction (DCT) Appointments: Someone 18 years or older must be preset for all appointments. Appointment dates and times may shift due to progress, weather, or utility markings.

7:00 AM – 12:00 PM, or
12:00 PM – 4:00 PM

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